Law Hub
Access, inspect, and verify all 13 legal agreements, compliance disclosures, and operational protocols powering the EclipsiumX Universe.
Terms & Conditions
The primary legal framework governing participation in the EclipsiumX Universe ecosystem, UniversePass access, Operational Worlds, and Infrastructure Resources.
Privacy Policy
Details how EclipsiumX processes, secures, and isolates data across the Identity Layer, UniversePass access points, AurionX Intelligence, and all Operational Worlds.
Cookie Policy
Explains functional cookies, authentication session tokens, and local storage telemetry utilized to maintain security and preference state across EclipsiumX.
Acceptable Use Policy (AUP)
Defines prohibited activities, infrastructure security boundaries, rate limits, and operational standards required across all active Verses.
Service Level Agreement (SLA)
Uptime guarantees, infrastructure node availability targets, maintenance windows, and service credit protocols for enterprise operations.
Data Processing Agreement (DPA)
GDPR Article 28 data processing terms governing customer data handled by EclipsiumX SRL on behalf of business operators.
Security Policy
Encryption standards (TLS 1.3 / AES-256), infrastructure defenses, vulnerability management, and bug bounty disclosure protocols.
Refund Policy
Terms governing Access Key purchase refunds, 14-day evaluation periods, eligibility criteria, and dispute resolution.
Cancellation Policy
Subscription termination rules, billing cycle end dates, data export retention periods, and automated renewal management.
Billing Policy
Recurring billing mechanisms, EUR currency calculations, invoice formatting, tax/VAT disclosures (CUI 52821712), and retries.
Support Policy
Support channel scopes, response time targets by tier (Essentials, Pro, Infinity), and technical assistance boundaries.
Backup Policy
Automated snapshot frequencies, FileVerse backup replication, disaster recovery SLAs, and manual restoration tools.
Anti-Spam Policy
Zero-tolerance anti-spam regulations for MailVerse and website email marketing, bounce thresholds, and opt-out rules.