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Service Level Agreement (SLA)
Official Ecosystem Document•Updated August 2026
Document Summary:Uptime guarantees, infrastructure node availability targets, maintenance windows, and service credit protocols for enterprise operations.
1. 99.9% Uptime Commitment
EclipsiumX infrastructure targets 99.9% network and compute node uptime across all core HostVerse and WebVerse data centers.
2. SLA Compensation Credits
Eligible downtime events qualify for service credits credited directly toward subsequent billing cycles upon verification.
3. Maintenance Windows & Notices
Scheduled maintenance operations are announced at least 48 hours in advance via the Transmissions network.
EclipsiumX SRL • CUI 52821712•J2026008520009
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